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Tips for Improving SMB Workflow and Enhancing Productivity

Posted by Sharan Corbell on October 4, 2018
| 0

Streamlining workflow and ensuring optimal productivity levels is a major concern for just about any small to medium sized business. Unlike larger corporations, smaller businesses may struggle to reach certain productivity goals. Budget is not the only issue here. If you want your Aussie SMB to perform better, here are several tips for optimizing productivity and workflow.

Actually Measure the Productivity Levels

One of the biggest obstacles to acceptable productivity levels at small business is lack of data. SMB owners want to improve the workflow, but without data, you may not know exactly what to improve. Therefore, the first step towards a better company is taking measurements of important factors like productivity. Without this information, any pro-productivity plan you put in place may risk falling apart.

Do Invest in Management Software

Small businesses do not have the capital to rely entirely on labour to keep the workflow smooth without lags. Instead of suffering workflow issues because you can’t afford more full-time managers, invest in auto-managerial tools like the SAP Business One (B1 SAP) software. These program suites allow businesses to partially automate certain tasks so productivity remains acceptable without the added burden of extra labour costs.


The best way to improve productivity fast is to isolate key areas that require attention. You can choose these areas based on necessity as backed by data, or by what’s most important for the growth and future revenue of the company. Once identified, prioritise these areas and focus on them. Address workflow issues in these areas first and then reserve resources to other areas. Prioritising will help your business not lose out to the competition and target both immediate and future-minded needs.

Allocate Responsibility to Project Leaders

Small businesses prefer to focus on teamwork to drive growth and innovation. While teamwork is important, workflow can get stymied if there’s no hierarchy of accountability among the teams. Simply put, to get things done, teams need leaders. These leaders should be responsible for crucial things like meeting deadlines that see projects to conclusion. Assigning responsibility also prevents unnecessary and time-wasting tasks that ruin overall productivity. Therefore, ensure that all projects at the company has a team leader at top who’s ultimately responsible for seeing things through.

Facilitate Better Communication

One of the biggest enemies of productivity at small business environment is a familiar suspect: lack of communication. Employees should be able to communicate with each other easily and on time to get things done. Eliminate unnecessary paperwork in this regard and dedicate resources to digitising communication. It should be physically easy for an employee to get in touch with teammates, leaders, and managers. It should also be easy to access figures higher up on the corporate ladder to ensure clear communication that ensures ideal productivity.

Allow Employees to Break Down Big Tasks

Bigger projects get done faster when they are broken down into smaller and more manageable tasks. Allow employees to do exactly this if a project is too much to handle. It will keep the workflow going smooth without major roadblocks.

The above tips should help smaller Aussie businesses to enjoy productivity levels similar to that of larger corporations, but without spending as much money. Invest where you need to, such as on automation, and have prioritises straight to succeed in the race to the top.

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